Elara Burgundy Pleated Midi Dress Long Sleeve Occasion Dress
Shipping Times
Standard Shipping
£3.99
We aim to process and ship your order within 3-5 business days.
Standard delivery is free on orders over £25
Express Shipping
£5.99
Need it faster? Our express shipping will get your order to you within 1-2 business days.
Orders placed before 2 PM (local time) are usually shipped the same day.
Northern Ireland
£9.99
Delivered within 5–7 working days
Please Note
Free Standard Delivery applies to orders over £25 only
Delivery times may vary during busy periods or holidays
All delivery charges are calculated at checkout
Returns & Exchanges
We want you to shop with confidence. If for any reason you are not completely satisfied with your purchase, please review our returns policy below.
Returns Eligibility
Returns must be requested within 14 days of receiving your order, in line with UK Consumer Contracts Regulations.
Items must be unused, unworn, unwashed, and in original condition, with all tags and labels attached.
Items must be returned in their original packaging.
We reserve the right to refuse returns that do not meet these conditions.
Non-Returnable Items
For hygiene reasons, the following items cannot be returned unless faulty:
Underwear
Socks
Swimwear
How to Request a Return
Email us at enquiries@luckysecretlondon.com within 14 days of delivery.
Include your order number and the reason for your return.
Our customer service team will provide return instructions.
Please do not send items back without contacting us first.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
Approved refunds will be processed to the original payment method.
Please allow 5–7 working days for the refund to appear in your account.
Original delivery charges are non-refundable, unless the item is faulty.
Exchanges
Exchanges are available for size only, subject to stock availability.
If the requested size is unavailable, a refund will be issued instead.
To request an exchange, please contact us before returning your item.
Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us within 48 hours of delivery with clear photos.
We will cover return shipping costs and arrange a replacement or refund where appropriate.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
We strongly recommend using a tracked and insured service, as we cannot be held responsible for lost or delayed return parcels.
Important Information
Returns that do not meet our policy requirements may be rejected.
Refunds will only be issued once the returned item has been received and inspected.
Build Your Look
Add more, save more
Elara Burgundy Pleated Midi Dress Long Sleeve Occasion Dress
YOUR ORDER TOTAL
-
Elara Burgundy Pleated Midi Dress Long Sleeve Occasion Dress 8 / Burgundy