Terms and Conditions
Welcome to Lucky Secret London. Please read these Terms & Conditions carefully before using our website or placing an order. By accessing or using our services, you agree to be bound by these terms.
1. General
Lucky Secret London reserves the right to update or change these Terms & Conditions at any time without prior notice.
It is your responsibility to review these terms regularly. Continued use of our website constitutes acceptance of the updated terms.
2. Ordering
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity.
We make every effort to ensure product colors and descriptions are accurate; however, due to screen variations, the actual product may differ slightly.
3. Pricing and Payment
All prices are listed in GBP (£) and include VAT where applicable.
Payment must be made in full at the time of placing the order.
We accept payment methods as displayed on our checkout page.
4. Delivery
Delivery costs and estimated times are as stated on our Delivery page.
Delivery times are estimates only and not guaranteed.
We are not responsible for delays caused by postal services or customs for international shipments.
5. Returns & Refunds
Our Returns & Exchanges policy is detailed on the Returns page.
Refunds will be processed after receipt and inspection of returned items.
Original delivery charges are non-refundable except where the item is faulty or incorrect.
6. Product Availability
Products are subject to availability. We reserve the right to discontinue products at any time without notice.
7. Intellectual Property
All content on the Lucky Secret website including images, logos, designs, text, and graphics are owned by or licensed to Lucky Secret London.
You may not reproduce, distribute, or use any content without prior written permission.
8. Limitation of Liability
Lucky Secret London is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our liability shall be limited to the value of the product purchased.
9. Privacy
Our Privacy Policy explains how we collect and use your personal data. By using our website, you agree to the terms of our Privacy Policy.
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom.
Any disputes will be subject to the exclusive jurisdiction of the UK courts.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Email: enquiries@luckysecretlondon.com